Cloud Computing: Both Time and Cost Effective

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Storing data for your business can be a costly exercise, especially if there is a lot of data to store. Using a hard drive on a computer will quickly fill it and slow down the system, but what is the alternative and do the alternatives really work?

Saving data to a disk is one way of keeping your computer memory free from clutter, this method is no longer very practical as you are then restricted to where you can access the information.

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The Virtues and Vices of the Mobile Casino

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Fast and Easy!

Remember the time when it took days to receive one simple message Today, receiving and sending messages from across the globe only takes a few seconds, thanks to mobile phones! And, thanks to the Internet, buying food or clothes, paying bills, doing business deals can all be done in a matter of minutes. Mobile goodies really make our life easier. Work gets done in a jiffy so you still have time to relax!

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Change the way you see the world with 3D holograms

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Image by Evan Grant via Flickr

Brief overview of 3D holographic technology

With the transition into the 21st century, developed technologies are becoming even more revolutionary. In many different fields of technology and science, we can see the rise of new sophisticated gadgets and unique tools being invented and revamped. They all prove to be extremely handy in making our lives easier. One particular area is, of course, in the field of holography. From classic reflection holograms to transmission holograms, this field of technology really has made a significant impact on how we work with technology.

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Take Your Gadgets To The Next Level With These Awesome Accessories

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If you’re anything like us, you get a little tingly feeling when you find an awesome new gadget! It’s those clever little designs and ingenious inventions that we get excited about. Our entire website is devoted to fancy playthings and geeky inventions and this post is no different. Except, today we’re looking at all the extra things that make our gadgets even better. We’ve scoured the web for some of the coolest add-ons and accessories on the market. Here’s our pick of the bunch.

Wireless keyboard for smartphone – We couldn’t go anywhere without our smartphone, but it has one major problem. It’s less than ideal for those with chubby fingers! The touchscreen keyboards are just asking for countless autocorrect fails. Messy spelling and incorrect grammar are par for the course with small screen keyboards. Not ideal for business emails! We like to use a detachable, wireless qwerty keyboard. It slots into your iPhone and gives you much more control. It’s perfect for blogging on the fly too!

Phone sanitiser – You don’t even want to know how many germs and bacteria there are on your phone. With our hands all over them every day, they pick up some nasty surprises. We use an electronic phone sanitiser to purge it of the little critters!

Portable power bank – There are all sorts of portable chargers and power banks on the market. They make sure you never drop another call or miss an important email again. Your mum can always get through to you and you can check Twitter without risking your battery life. There are plenty out there, but we think Huuman have some of the coolest designs.

Selfie stick – Whether you love them or hate them, there’s no doubting their popularity! They turn every activity into a photo perfect moment. They’re loved by the adventure community for filming their epic ski runs on a GoPro. After gaining traction, they’re now commonplace around our cities.

Smartphone camera lens – Most modern smartphone cameras have incredible power. They are super high definition and ready for anything. However, you can step it up a notch with an extra camera lens. Great for Instagrammers and amateur photo enthusiasts. You can choose from a fish eye lens or a soft focus specialist.

External smartphone speakers – Now you can have a spontaneous party wherever you are! Whether it’s a trip to the beach or a night in at your friend’s house, extra speakers make a big difference. Most smartphone speakers are just too tinny and hollow for decent sound quality. Every sound obsessed geek needs an upgrade.

Pillow speakers – A slight alternative to the previous point, pillow speakers are simply amazing. Studies have shows that listening to music before falling asleep helps you rest better. Plug your mp3 player or smartphone into the special pillow, and it will play soothing music into your ears. Wonderful!

True gadget lovers aren’t content with simple toys; they need upgrades! Take your gadgets to the next level with these awesome add-ons. Have we missed any of your favourite accessories?

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Simple Ways to Improve Your Customer Services

ZOETERMEER - Callcenter Teleperformance in Zoetermeer. ANP PHOTO XTRA LEX VAN LIESHOUT

If your business deals with customers, you need to know how to deal with customer problems. Here’s how you can improve your customer services this year!

Bolster Your Communications

Customer services is all about communication. It’s impossible to deal with the problems of your customers unless you have a quick and easy way of allowing your customers to get into contact with you. There are lots of ways you can do this. You should look at how the internet can help you to begin with.

People like to interact with businesses over social media nowadays. And some of the most innovative businesses allow customers to lodge minor problems and complaints over social media to save time. Phone systems are still vital too though. A professional phone answering service is a good idea if you don’t have the staff to take care of this for you.

Train Your Staff

Your staff are the ones on the frontline of the customer services battlefield. It’s them who have to work one on one with your customers, so it’s them who need to know how to talk to them when they have a problem. You may think this is easy, but it’s not. People need specific training to help them understand how to deal with customers.

You should first focus on putting together a team of people to deal with customer services who are patient and polite. There’s nothing worse than calling a company to file a complaint only to find a rude assistant talking back at you. It’s not how people want to be treated, so give them the right training.

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Listen to Feedback

Feedback is incredibly valuable. It gives you a glimpse into the thoughts and mindset of your customers and how they feel about your customers. They’re the best judges of your business as they’re the ones who use it. It doesn’t matter if you don’t agree with what they say; your opinion is secondary to that of your customers.

If you want to get some feedback, just send out an email to customers who have used your business and ask them. A lot of people will be more than happy to give their opinion to you if you ask for it. Then, try to identify patterns in the results and make changes wherever you can.

Leave on a Positive Note

The aim of every customer services interaction is to reach a solution and end the conversation on a positive note. This is the only way in which you can guarantee that those customers won’t be lost forever. Arguing with customer or just failing to solve their problem will not achieve this aim.

If the customer hangs up and leaves the conversation, you can be pretty sure that the customer won’t be coming back to use your business in the future. This should be in the mind of all of your customer services staff when they’re talking to customers. So, make sure that this is a cornerstone of your training.

If you take notice of my advice, you’ll have a quicker and more effective customer services department in no time.

How Technology of Today Governs Entertainment

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We all like having fun. Different people will try different ways to entertain themselves and that wide range of options is a human feature. But you might have noticed that today almost each and every person possesses some kind of a gadget. While only fifteen years ago people were stunned by the Snake Game on Nokia 3310, the gadgets of today serve as mobile hubs of entertainment and fun. But how to take the best of it all?

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